Behind the Build
Behind the Build is where I share thought pieces on learning experiences, strategy, and change—not every project, but the moments that made me pause, reflect, or rethink my approach. This space is about the why behind the work: how I design for impact, navigate complexity, and use learning as a lever for transformation. Consider it a living journal of what I’m building and what I’m learning along the way.
What I Actually Learned Rolling Out AI to 85 People
When we started rolling out AI tools across our technical org, I assumed the hard part would be technical. Access, permissions, integrations, the usual friction of getting a new tool into people's hands. I was wrong. The hard part was psychological, and it took me a...
The Question I Ask Before Building Any AI Training
Before I build anything AI-related now, I ask myself one question: what is this actually replacing for the person on the other end, and how do they feel about that? It sounds like a soft question for a pretty technical rollout. I think it's the most important one....
AI in the Learning World: What It’s Good At (and What Still Needs a Human Touch)
AI tools are popping up everywhere; flashy, fast, and usually five years old or younger. For learning teams, this isn’t just hype; it’s a shift we can’t ignore. But here’s the reality: not every tool is built for scale, built for enterprise, or built to last. As...
Where PgM Meets LxD
In many orgs, Learning & Development and Program Management sit on different floors. But when they come together in the right way, that’s where real scale and impact happen. Great learning doesn’t just need good content. It needs structure, timelines, stakeholder...
Scrappy, Strategic, Successful: Lessons in Learning Design
Let’s be real. Most learning teams in tech aren’t sitting on endless time, budget, or a neatly organized content library. We’re moving fast, juggling priorities, and to tell you the truth, we're building the plane while we fly it. And you know what? That’s not a flaw....
The Science Behind Learning
People don’t learn by osmosis. Or vibes. (If only.) They learn through a mix of cognitive effort, emotional engagement, and relevance—and that’s not just a hunch. It’s backed by decades of research in cognitive psychology and instructional design. Below are a few...
Learning Is Change — And Change Is Learning
Change management and learning development often live in different corners of an organization. But the truth is, they’re two sides of the same coin. You can’t manage change without learning. And learning, done well, is one of the most powerful enablers of change....
AI and Learning: A Partnership, Not a Replacement
Before we dive in, let me be upfront. This blog is based on my own observations and experiences. But if you’ve ever been involved in learning and development (or just been on the receiving end of corporate training), you’ve probably noticed some of these same things....
From Data to Decisions: The Story Your Learning Metrics Tell
Why Learning Metrics? Imagine you just launched a shiny new training program. You spent weeks (maybe months) putting it together. It looks great. It's packed with useful info. You’re sure it’s going to make a huge impact. Now what? Are people actually finishing it?...