What I Actually Learned Rolling Out AI to 85 People

What I Actually Learned Rolling Out AI to 85 People

When we started rolling out AI tools across our technical org, I assumed the hard part would be technical. Access, permissions, integrations, the usual friction of getting a new tool into people’s hands. I was wrong. The hard part was psychological, and it took...
The Question I Ask Before Building Any AI Training

The Question I Ask Before Building Any AI Training

Before I build anything AI-related now, I ask myself one question: what is this actually replacing for the person on the other end, and how do they feel about that? It sounds like a soft question for a pretty technical rollout. I think it’s the most important...
The Question I Ask Before Building Any AI Training

AI and Learning: A Partnership, Not a Replacement

Before we dive in, let me be upfront. This blog is based on my own observations and experiences. But if you’ve ever been involved in learning and development (or just been on the receiving end of corporate training), you’ve probably noticed some of these same things....